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Conscious leadership for founders: 10 ways to lead as your business grows

Jun 14, 2023
5 min read

Updated: Oct 7


As your business grows, the habits that helped you get it started can begin to get in the way.


Being involved in every decision keeps you close to the detail, but can leave your team waiting for permission. Moving quickly helps you make progress, but can mean changing direction before people understand the last decision. Taking responsibility for everything can become exhausting.


Conscious leadership starts with noticing those patterns. It means paying attention to how you think, react and affect the people around you, then choosing how you want to lead.


For a founder, that includes asking an uncomfortable question: what does the business need from me now, and where am I making that harder?


Here are ten places to start.


1. Make your priorities clear enough for others to act

You may have a clear picture of where the business is going. Your team may hear several competing priorities, all described as urgent.


Explain what matters most, why it matters and what can wait. When priorities change, explain what has changed and what people should stop doing.


A useful check is to ask your leadership team separately: “What are our three most important priorities?” Differences in their answers give you something concrete to discuss.


2. Notice what happens when you feel under pressure

Think about the last time something went wrong. Did you take over, become impatient, withdraw or agree to something you later regretted?


Your reaction may make sense to you while leaving someone else confused or reluctant to raise the next problem.


Before responding, ask yourself: “What do I know, what am I assuming and what am I feeling?” A short pause can help you separate the decision from your immediate reaction.


3. Delegate decisions as well as tasks

Giving someone work while keeping every decision yourself creates a queue at your door.


Agree on the outcome, the boundaries and the decisions they can make without you. Be clear about when you want an update and what would require your involvement.


Then notice the urge to step back in. Is something genuinely at risk, or would you simply have done it differently?


Your team needs room to develop judgement, including through manageable mistakes.


4. Make it easier for people to disagree with you

As the founder, your opinion carries weight. An idea you mention casually may be heard as an instruction.


Try asking for other views before giving your own. Ask: “What are we missing?” or “What would make this a bad decision?”


Pay attention to how you respond when someone challenges you. Thanking them, asking questions and considering their reasoning makes the next honest conversation easier.


You can still make the final decision. The aim is to make it better informed.


5. Have difficult conversations before resentment builds

An unresolved disagreement with a co-founder, a missed expectation or a concern about performance rarely gets easier through avoidance.


Prepare by separating what happened from the story you have built around it. Describe the behaviour, explain its impact and ask for the other person’s perspective.


For example: “We agreed the forecast would be ready on Friday. It arrived on Tuesday, which left us unprepared for the board discussion. What happened?”


That gives you a clearer starting point than questioning someone’s commitment.


6. Protect time to think about the business

A full diary can leave you making important decisions in the gaps between meetings.


Set aside time to consider questions that do not arrive marked urgent: where the business is becoming dependent on you, what your team will need next and which assumptions no longer hold.


Use that time for a specific question rather than another session of catching up.


“What am I repeatedly solving that someone else should be able to own?” is often a useful place to begin.


7. Ask for feedback about your impact

Good intentions do not tell you how other people experience your leadership.


Ask questions people can answer with examples:

  • What do I do that helps you make progress?

  • Where do I make your work harder?

  • What should I do less of as the business grows?


Listen without immediately explaining yourself. You do not have to agree with every comment, but it is worth understanding the experience behind it.


Choose something to act on and return to the conversation later.


8. Be clear about what you know and what remains uncertain

Founders often feel pressure to sound certain, particularly when speaking to their team or investors.


You can give people direction while being honest about the assumptions behind it. Explain what you have decided, what you are still testing and what would cause you to reconsider.


That helps your team understand how to act when circumstances change. It also gives them permission to bring you information that challenges the plan.


9. Take your own capacity seriously

I spent years working fourteen-hour days, weekends and holidays. I confused being busy with making progress. Looking back, exhaustion was affecting decisions I thought I was making rationally.


Notice what happens to your patience, listening and judgement when you are stretched too far.


If the business routinely depends on you working beyond your capacity, look at the workload, responsibilities and expectations that sustain that pattern. Your own working habits belong in that conversation too.


10. Let your behaviour support what you ask of others

If you ask people to take ownership but override their decisions, they receive two different messages. The same happens when you invite honest feedback and then become defensive.


Choose one behaviour you want to see more of and make it visible in your own work.


That might mean admitting a mistake, keeping an agreed boundary or returning to someone whose feedback was difficult to hear. When you get it wrong, acknowledge it and explain what you will do differently.


Where should you start?

Choose the point that made you pause.


You might need to clarify a priority, hand over a decision or have a conversation you have been postponing. Pick one situation and decide what you will do differently this week.


Then reflect on what happened. What changed for you? What changed for the other person? What still needs attention?


Conscious leadership develops through that repeated practice of noticing, choosing and learning.


Space to think about how you lead

I coach and mentor founders as their businesses grow and their roles change. Our conversations make room for both the commercial decisions and how you are experiencing them.


If too much depends on you, or you would value someone alongside you while you work through a difficult decision, explore how we can work together.



Cheers,

Duncan

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